Ross A Jones D.O.

Spine (Back & Neck), Trauma
5
Verified Patient Rating: 5 (42 patient reviews and ratings)
525 North Switzer Canyon Drive
Flagstaff, AZ 86001
Appointment Line: (928) 773-2280
480 South Willard Street
Cottonwood, AZ 86326
Appointment Line: (928) 773-2280

Patient Reviews

The following are reviews from patients of Dr. Jones.

“Dr. Jones is great. I would highly recommend him.”
– Daniel V.
5
Patient rating: 5 stars
“Dr. Jones was charming and took the time to explain everything to me and what my options were. Did not feel rushed, even though he was very busy. Would highly recommend Dr. Jones. This was my first visit.”
– Kathy K.
5
Patient rating: 5 stars
“Dr. Jones took time to look at issues other Doctors had not.”
– Robert G.
5
Patient rating: 5 stars
“Was very impressed!”
– Vikki S.
5
Patient rating: 5 stars
“He was very polite, very thorough, explained everything and what my options were. I was very impressed by him. I'm thrilled that I made the trip up to see him.”
– Sandee B.
5
Patient rating: 5 stars
“Everything was very efficient.”
– Tom B.
5
Patient rating: 5 stars
“Knowledgeable Doctor and willing to help.”
– James S.
5
Patient rating: 5 stars
“I was given a convenient appointment, and my doctor was professional and compassionate, which is a great combination!”
– Patricia P.
5
Patient rating: 5 stars
“I found Dr. Jones courteous, knowledgeable, and very caring of my condition. He took the time necessary to explain my situation and provide a plan of action adequately. I felt very comfortable around him, and he has my complete trust. Thank you, Dr. Jones!”
– Mark M.
5
Patient rating: 5 stars
“Very informative about my neck.”
– Anita R.
5
Patient rating: 5 stars
“Excellent! Very caring listens and transparently explains everything.”
– Kellie O.
5
Patient rating: 5 stars
“The service was fabulous!”
– Anna G.
5
Patient rating: 5 stars
“Very positive. Dr. Jones was thorough and explained my condition clearly. We reviewed my X-rays to help me see the problem. He was extremely professional, and we discussed treatment options. He is undoubtedly an asset to the practice.”
– Karen B.
5
Patient rating: 5 stars
“Today was the first time I had ever seen a specialist for my back. I'm 62 yrs old and have never had any problems until recently. Dr. Jones was very informative, confident, reassuring and comforting. I feel we are taking the first steps to eliminate my pain. I have been a person that has been going to the gym at least five times a week since I was 20 yrs old. I feel confident that Dr. Jones will make sure I can continue for many years.”
– Kevin G.
5
Patient rating: 5 stars
“Dr. Jones thoroughly explained the results of X-rays and MRI of my lumbar spine, and possible treatments starting with the least invasive procedure.”
– Wayne G.
5
Patient rating: 5 stars
“Friendly, professional and knowledgeable, she explained everything very well.”
– Chet T.
5
Patient rating: 5 stars
“Dr. Jones took the time to address my concerns and to explain what was going on. He gave me appropriate advice and medications, and also information about what to do and not do in therapy.”
– Nancy T.
5
Patient rating: 5 stars
“Great was pleasant.”
– Jacqueline W.
5
Patient rating: 5 stars
“I was from out of town, and in a great deal of pain, so I was very appreciative of his expeditious handling of my situation. Although he seemed very young to me, his knowledge, obvious concern, and constant focus instilled great confidence in my eventual recovery.”
– Greg G.
5
Patient rating: 5 stars
“Sent to physical therapy, partially worked. Got denied for more physical therapy that Dr.Jones ordered. I'm allergic to the meds they prescribed. Now still in pain and popping ibuprofen and muscle relaxers for relief!”
– Dodie W.
5
Patient rating: 5 stars
“Dr. Jones explained extensively what he saw going on with my spine. He didn’t push surgery or discourage me from waiting and trying alternatives to relieve the pain I was in. I highly recommend Dr. Jones.”
– Kate H.
5
Patient rating: 5 stars
“He was very professional. I think he’s going to do everything he can to help.”
– Diana M.
5
Patient rating: 5 stars
“Went in with lots of pain. Dr. Jones was fantastic went over both MRI and x-rays. Listened to what I wanted and had to say about everything. A couple of months after surgery now so far pain-free! Thanks to Dr. Jones and his staff.”
– Kacy G.
5
Patient rating: 5 stars
“As busy as the office was, all of the staff was very welcoming and caring. Dr. Jones was excellent and listened to my needs. I love his approach to finding solutions before surgery! That comforted me. His assistant Jessi was so great when I called the following day with questions. My entire experience at Flagstaff Bone & Joint was great!”
– Tina B.
5
Patient rating: 5 stars
“Great care. He took lots of time to explain procedure and aftercare.”
– Janet G.
5
Patient rating: 5 stars
“My experience was great.”
– Rebecca M.
5
Patient rating: 5 stars
“Wonderful! I haven't had surgery yet, but more was explained to me in 15 minutes than two years of getting bounced around. Not only was my visit informational, but it was also truthful. There was no false representation of final results. I'm confident that is being treated with the best of care. I'm also confident in the doctors' abilities.”
– Vanessa R.
5
Patient rating: 5 stars
“Dr. Jones & staff are extremely courteous, professional, eager to assist and are a pleasure to be with. I cannot say enough about how well I was treated. I give them an A plus!”
– Roger F.
5
Patient rating: 5 stars
“I have seen numerous providers at Flagstaff Bone & Joint: Doctors Randall, Meier, Flint, and Jones. All were excellent and I would highly recommend all of them (and have). I have had two knee replacements, hand surgery back surgery, and injections in my back. You are the best!”
– Charlene J.
5
Patient rating: 5 stars
“Dr. Jones welcomes questions. He is always informative and always kind.”
– Leona G.
5
Patient rating: 5 stars
“Understood what was going on, didn’t make me feel like I didn’t know what I was talking about. Said he could help.”
– Roxanne F.
5
Patient rating: 5 stars
“Dr. Jones is lovely and knows he will do an excellent job with my surgery.”
– Marti H.
5
Patient rating: 5 stars
“Dr. Jones was kind and very professional. I was surprised at the way he was present in our conversation. I had his full attention and concern. Young, clean cut, the all American guy. I trust him during this difficult time.”
– David C.
5
Patient rating: 5 stars
“The provider and the staff are great; they made my experience so lovely!!”
– Randy S.
5
Patient rating: 5 stars
“The doctor always makes me feel good. Positive and answers any questions. I enjoy going to see him.”
– Robain W.
5
Patient rating: 5 stars
“I was very impressed with my first experience with Dr. Jones! A pleasant nature about him. I felt relaxed and comfortable with him. He explained in detail what my problem is and gave me options for functional recovery.”
– Wendy L.
5
Patient rating: 5 stars
“Great. The best and would recommend to anyone. Thank you for being there for me.”
– Juan J.
5
Patient rating: 5 stars
“Very informative. Dr. Jones worked with me and figured out what was wrong and what we had to do, haven't seen a set of x-rays in years but I got to see them immediately. Dr. Jones, I appreciate him being informative and telling me that if there's anything that he could do as far as copies of paperwork that he would be more than happy to give them to me.”
– Travis T.
5
Patient rating: 5 stars
“My experience with Dr. Jones was excellent. Dr. Jones is down to earth. I couldn't have asked for a better person to do my surgery. He was excellent, and so is the staff up front at the office, and who answer the phones. Thanks for the great experience too you all.”
– Travis M.
5
Patient rating: 5 stars
“I was nervous at first, and half expected the typical experience. As a disabled veteran in Arizona, I hate to say I am used to caring providers not caring. Dr. Jones cares about helping me eliminate or lessen the issues with my disability. He is one of the best doctors I have ever had the pleasure of working with. He listened, was attentive and offered actual solutions. Thank you, Dr. Jones and the staff of Flagstaff Bone & Joint. Great job.”
– Richard B.
5
Patient rating: 5 stars
“It’s just easy they contact you before your appointment to make sure you know where and when. Never wait very long to get in to see the doctor and the results are surprising.”
– Monty P.
5
Patient rating: 5 stars
“Dr. Jones, as always, is cordial, respectful, and kind. He takes the time necessary to explain everything, including possible options and procedures, thoroughly. He makes me feel at ease and genuinely cares about my care. I'm very glad to have him as my doctor.”
– Mark M.
5
Patient rating: 5 stars