170 North Pointe Boulevard
Lancaster, PA 17601
212 Willow Valley Lakes Drive
Suite 201A & 201B
Willow Street, PA 17584
Patient Reviews
The following are reviews from patients of Dr. Tocks.
“Dr. Tocks did two hip replacements for my wife, and could not have had better care. He also took care of my hip issues by setting up an injection, which helped a lot. His whole team was excellent.”
– Thomas S
“Everyone at this practice is very professional. My entire experience was just amazing. Dr. Tocks answered all my questions. I would definitely recommend him to anyone needing an orthopedic procedure.”
– Deborah S
“Dr. Tocks is the best. He explains everything in a way that I can understand. He is very down-to-earth and honest about my condition and treatment options.”
– Donna S
“I was able to get an appointment in a timely manner. I didn’t have to wait long on the day of my appointment. Dr. Tocks was friendly and informative about what I needed.”
– Patricia D
“Dr. Tocks and his care team are the most knowledgeable, courteous, and caring group of people. This is the most streamlined organization that addresses patients' concerns, explains procedures, and ensures clear communication about what tests are needed before and after surgery, as well as the timing of these tests—excellent communication throughout the entire process. The staff is amazing.”
– Cindy W
“Dr. Tocks and the staff take their time with me, answer questions, know what they're doing, and are friendly.
Also, the Willow Lakes staff is by far the best of all OAL's offices.”
– Nicole P
“Before my surgery with Dr. Tocks, I had pain with every step. After my hip replacement surgery, I have been pain-free ever since.”
– James B.
“Dr. Tocks always listens and discusses the best options for me. He is personable, friendly, and professional. The staff is always efficient and personable.”
– James D.
“Dr. Tocks was knowledgeable, easy to talk to, and did an amazing job. He will be my orthopedic doctor from now on.”
– Jeffrey B.
“Doctor Tocks and his entire care team provided outstanding service, from my surgery to physical therapy.”
– Robert G.
“Dr. Tocks was very understanding of my knee pain. The treatment was done correctly, and I have no more pain.”
– Rosann L.
“Dr. Tocks and all the staff were so good and pleasant. Dr. Tocks patiently explained everything to me, and the nurse and the front desk staff were very friendly.”
– Tina C.
“Dr. Tocks was pleasant, knowledgeable, and efficient. I was given time to ask questions and was provided with helpful advice.”
– Monica C.
“I had a total shoulder replacement with Dr. Tocks eight weeks ago. Everything feels great. Now, I am working on getting my strength back.”
– Robert H.
“Dr. Tocks is professional, sympathetic, and kind.”
– Josephine G.
“Dr. Tocks is professional, courteous, knowledgeable, and gave me a great care plan.”
– Edward C.
“This was the second shoulder replacement I had done by Dr. Tocks. I would not have returned to your practice to have the left shoulder surgery if I had not been very pleased and satisfied with the entire process of the right shoulder surgery two years ago, the follow-up visits and PT done by OAL and all the staff. For both surgeries, everyone was very professional, knowledgeable, and helpful in the surgery process, follow-up visits, and PT with the Willow Street office therapists. From a repeat patient who knows your practice, everyone does a great job.”
– Sarah D.
“Dr. Tocks is the best.”
– Timothy H.
“I was extremely pleased with Dr. Tocks. He explained everything, and his treatment was excellent.”
– James Z.
“I have always had a positive experience with Orthopedic Associates of Lancaster. I am most impressed with the fact that Dr. Tocks listens intently, responds appropriately, and ensures your understanding. He’s professional and at the same time very personable. It’s so apparent that he genuinely cares. Despite his busy schedule, I have never felt rushed. He addresses all voiced concerns and answers questions thoroughly.”
– Velma G
“Dr. Tocks and his entire staff are top-notch. They are very professional and caring, always going out of their way to prioritize the patient's needs. I have had two knee replacements, and I am now pain-free. Dr. Tocks, I can't thank you enough.”
– Mary Jo D
“Dr. Tocks took the time to listen to my issues. He explained in great detail what was happening in my knee and developed a plan to help me, and it did.”
– Keri D.
“Dr. Tocks is a very easy person to talk with. He is personable, knowledgeable, and thorough in examinations and communicating with his patients about the situation. My husband and I like his style.”
– Ann B.
“Dr. Tocks and his team are professional and organized, and they explain what to expect pre and post-surgery. The nurse was especially helpful with the logistics of scheduling all of the pre-op appointments and then making changes when unexpected needs arose.”
– Deb P.
“Dr. Tocks clearly explained everything and was very caring. He’s confident and knowledgeable, which is comforting. I would recommend Dr. Tocks to anyone.”
– Joyce H.
“Dr. Tocks was very friendly and took the time to answer all my questions. He explained who would contact me and what would need to be done to proceed with the procedure.”
– Shirley D.
“Dr. Tocks was easy to talk to and explained the procedure and the entire process thoroughly. On the day of surgery, I was impressed with his pre-op and post-op information and the information provided to help with recovery.”
– Angela M.
“Dr. Tocks and his team are first-rate. From the initial consultation to the follow-up after my total knee replacement, I could contact them with any concerns or questions I had. If I had to leave a voicemail for them to return my call, I would receive the call back very promptly. Dr. Tocks himself called me the night before my surgery to see if I had any questions or concerns about the surgery. I never had that happen before. I was very impressed and satisfied with the care I received from Dr. Tocks, his team, and the other staff at Orthopedic Associates of Lancaster.”
– George B.
“Dr. Tocks operated very efficiently.”
– Michael R.
“Dr. Tocks provided me with great care. I had a very pleasant visit; I will come again.”
– George P.
“Dr. Tocks was very personable and professional. He explained everything in detail and answered any questions. I would highly recommend Dr. Tocks.”
– Terry S.
“Dr. Tocks has performed two surgeries on me in the past two years, and I recommended him to numerous friends with similar issues. He has great bedside manners and is a very personal and caring surgeon. I’ve had other surgeries, and he has a five-star rating in my experience.”
– Stephen R.
“Dr. Tocks was recommended to me. He did not disappoint. He is a very caring, down-to-earth doctor with lots of medical experience. He explained everything about the procedure very precisely to me and was very reassuring in the hospital. I would highly recommend him.”
– Erin H.
“Dr. Tocks is a great guy. He answered all my questions and gave me a few alternative treatments for my knee. If I have to get it replaced, he is the guy that will do it.”
– Robert G.
“I was seen quickly, and Dr. Tocks explained everything clearly.”
– Janet S
“Dr. Tocks is kind. He listens and answers questions.”
– Eileen I
“I had a total reverse shoulder replacement. Everything appears to be progressing smoothly. Dr. Tocks was great.”
– Kathleen P
