1367 Washington Avenue, Suite 300
Albany, NY 12206
1019 New Loudon Road
Latham, NY 12047
6 Medical Park Drive, Suite 201
Malta, NY 12020
Patient Reviews
The following are reviews from patients of Dr. Phelan.
“Dr. Phelan listened to my issues and concerns and didn’t dismiss them blaming my age. He examined my knees, came up with a diagnosis and treatment plan of a cortisone shot, and PT. He said to make a follow-up appointment for six weeks but to cancel it if I didn’t need it. Thankfully, I did not need a follow-up appointment, and I am back to my regular gym routine.”
– Rosemary B.
“Great experience, professional, and explained and was genuine.”
– Kim H.
“He is very knowledgeable, professional, kind and patient. I am delighted with my care.”
– Vivian K.
“Dr. Phelan was very professional and explained everything to me. He is a great choice!”
– Mary L.
“Efficient staff and check in rapid tests as needed and consultation was personal and to the point.”
– Sandra M.
“In this day & age, Dr. Phelan is unique. He moves swiftly, which seems the thing required for a practice to be profitable nowadays. He's quick while being thorough. All questions answered. He genuinely cares about-about the wellness of his patients. Priceless traits we don't see often enough.”
– Paul L.
“Dr. Phelan was efficient and explained everything well. Didn’t order unnecessary tests and is starting with a conservative treatment plan before an MRI.”
– Lori C.
“Caring, timely, excellent evaluation, testing, and treatment. I wouldn’t go anywhere else!”
– Barbara H.
“Dr. Phelan was able to get me in at the last minute, and he saw me quickly.”
– Scott Y.
“Direct, sincere, clearly experienced and skilled. Described injury and path forward. Made lousy day a bit better.”
– Eri G.
“Dr. Phelan was experienced and polite.”
– Scott C.
“Very good.”
– Maryann M.
“Very professional and makes you feel comfortable and at ease.”
– Heather F.
“Very positive experience. Dr. Phelan was friendly, caring, attentive and thorough.”
– Lisa H.
“Dr. Phelan was attentive and thorough.”
– Sue K.
“My visit went well. Dr. Phelan is fast, friendly and really helpful. He is exactly what I want in a Doctor.”
– Olivia C.
“Dr. Phelan was quick, efficient and courteous.”
– Marion K.
“Dr. Phelan is the best orthopedist in the Capital District.”
– Damian C.
“After spending a few minutes speaking with Dr. Phelan about my knee, he did a few tests and was able to diagnose the problems I have been having. In a matter of minutes I received answers I've been seeking for years! Dr. Phelan telling me I will be able to run, ski and play softball again after treatment brought me to tears!”
– Amanda S.
“Dr. Phelan was very good. He did a great job and my knees feel great. He listened to my concerns, explained everything to me, and was very thorough. I would recommend him.”
– Geraldine M.
“Dr. Phelan is very nice and makes you feel comfortable talking to him. He takes the time to explain to me what is wrong and what my options are. It doesn't feel like he's rushing through to get to his next patient. All of my many visits at the Bone and Joint Center have been pleasant from the staff to the Doctor.”
– Veronica G.
“I have had two shoulder surgeries and had them both with Dr. Phelan. He provided me with great care.”
– Patricia M.
“Dr. Phelan is very knowledgeable and performed a successful diagnosis and surgery for my daughter’s knee with meniscus repair. He definitely understands the desire patients have to meet full recovery, especially athletes or those with a physically demanding career. For this reason, I chose to seek Dr. Phelan’s advice with my own joint concerns. Dr. Phelan patiently listens and asks questions to perform a thorough diagnosis and takes the time to explain in detail the possible cause as well as the remedy for patients ailments. It’s nice for patients to know what’s wrong, why it’s wrong, how to fix it, and how the prescribed remedy is supposed to work. Thank you Dr. Phelan!”
– Brian M.
“I was experiencing swelling in my knee accompanied by a great deal of pain. Dr. Phelan examined me, ordered an X-ray, discussed possible causes for the swelling, offered treatment options and carried out the treatment we decided on. I felt that Dr. Phelan listened to my concerns and explained the options and the procedure as he was performing it. I left the office feeling far better than when I did when I arrived. I would not hesitate to recommend Dr. Phelan and the rest of the staff at the center.”
– Kevin Z.
“Dr. Phelan was extremely detailed when explaining injury. Dr. Phelan was not only reassuring he explained the medical terminology in a way that we could understand. Excellent doctor. He has treated every member of our family and never disappoints with his superior service.”
– Hannah G.
“I have seen Dr. Phelan on two different occasions. One was in the Urgent Care for a compound fractured toe and the second was for surgery on my knee. On both of these appointments and surgery, Dr. Phelan was a kind and caring doctor who explained everything thoroughly. I will continue to highly recommend him to many friends and family!”
– Christine G.
“Everything was excellent. Personable, addressed all of my questions and put me at ease. He provided me with potential future plan if my injury does not continue to get better.”
– Beth H.
“Diagnosed severely torn right rotator cuff. Gave cortisone shot gently and script for 4 weeks of physical therapy.
From X-ray, knew instantly why my right arm has been increasingly sore since February, when I try to lift, push or pull.”
– Philip L.
“Outstanding care. Very professional but also encompasses a genuine caring attitude.”
– Peter Z.
“I was concerned about going to such a large practice, that I would just be "number." I was very wrong. Dr. Phelan and his team, as well as all the support staff with whom I have interacted, were kind, courteous, professional and top notch! My concerns were all considered and addressed, and my recuperation and recovery from meniscus surgery was smooth and without issue. I highly recommend this practice!”
– Mary D.
“I am always happy to see Dr. Phalen! He has always been very personable, knowledgeable and thorough with my care. The Bone and Joint Center will be the only place I go for Ortho services.”
– Karen D.
“My appointment went very well. He listened to my concerns and gave me options.”
– Victoria V.
“First experience at bone and joint urgent care and I was blown away at the organization and level of care.
Thank you!”
– Amy J.
“Dr. Phelan is friendly, listens well, is quick and efficient.”
– Debra K.
“The appointment was on time and the staff were very helpful. Doctor Phelan did excellent job. Very pleased.”
– Tatiana M.
“Professional and extremely helpful as always.”
– Joel C.
“I've been one of dr. phelans patients for years he's a great doctor and good person to deal with he's done two sergeries on my left shoulder and now he's getting ready to perform a surgery on my right shoulder.”
– Andres G.
“It went well and I'm on the road to recovery. Dr. Phelan explained everything and gave me his number to call if anything went wrong.”
– George G.
“I would describe the enitre staff as friendly, polite and very competent. The practice provided a quality service and Dr. Phelan was great...very knowledgeable, quick, and professional.”
– Daniel C.
“Complaint of knee pain. Diagnosis, treatment plan, and expected outcome provided. Comfortable setting. All staff pleasant and professional. Would recommend.”
– Mary K.
“He is great.
Had a great bedside manner.
Very caring.”
– Stephen O.
“After a confusing few days of MRI, CT scans and X-rays...I was referred to Dr Phelan. Hard to explain but the sense of relief I had just having my injury clearly explained and the course of action detailed was what I needed. Dr. Phelan clearly is up to date on current innovations and best medical means to return people to status.”
– Patricia G.
“Dr. Phelan is very attentive and listens to his patients - he works with you on your recovery from start to finish. He is personable and has a great demeanor. I would highly recommend Dr. Phelan to anyone in need of an orthopedic.”
– Anne O.
“Dr. Phelan is an excellent doctor. He takes the time to listen to you and truly cares about your progress. He helped me considerably with the injuries. I had a car accident. His knowledge and caring heart has made a huge difference in my recovery. Dr. Phelan is a blessing from God.”
– Linda D.
“Dr. Phelan never rushes in & out at an appointment. He has passion in explaining the issue at hand or the repair he has done. He listens to understand the big picture. I recommend him to any friend or family who may have an injury to be healed.”
– Kimberly P.
“Dr. Phelan is an asset to the bone and joint center group. He is always professional, personable, attentive, and knowledgeable. He has always provided me with quality care and I would highly recommend him to family and friends.”
– James N.
